Privacy Policy
This Privacy Policy explains how Renomatix ("Renomatix," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website or submit a request for home-improvement services. By using our website or submitting our form, you agree to this Policy.
1. Information We Collect
We collect information you provide directly, including your name, phone number, email address, ZIP code, property type, project type and details, homeowner status, and any other information you submit through our forms. We also automatically collect technical data such as IP address, browser/user-agent, referring URL, device information, and the date and time of your submission, as well as marketing attribution data (for example UTM parameters, gclid, or fbclid).
To document consent, we use third-party verification services (such as ActiveProspect TrustedForm), which may capture a record of your interaction with our form, including the consent language displayed and your actions on the page.
2. How We Use Your Information
- To respond to your request, provide quotes, and arrange consultations;
- To connect you with home-improvement service providers and our marketing partners;
- To contact you by phone call, text message, and email about your request and related services;
- To verify and document your consent and prevent fraud or duplicate/invalid submissions;
- To operate, measure, and improve our website and advertising; and
- To comply with legal obligations.
3. How We Share and Sell Your Information
Renomatix is a lead-generation service. When you submit a request, we may share or sell your information to one or more home-improvement contractors, service providers, and marketing partners (collectively, "Partners") so they can contact you about your project. A list of categories of Partners is available on our Marketing Partners page.
We may also share information with service providers that help us operate (for example, hosting, analytics, call tracking, and consent-verification vendors). Under California law, our sharing of leads with Partners for valuable consideration may constitute a "sale" or "sharing" of personal information. See Section 7 and our Do Not Sell or Share page.
4. Communications & Your TCPA Consent
By submitting our form and checking the consent box, you provide your prior express written consent for Renomatix and our Partners to contact you at the phone number you provide — including through automated technology, autodialers, and prerecorded or artificial (including AI) voice messages, and by SMS/text — about home-improvement products and services. This consent is not a condition of any purchase. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP, and you may ask any caller to place you on their internal do-not-call list. Revoking consent will not affect the lawfulness of communications sent before your request was processed.
5. Cookies & Tracking
We and our partners use cookies and similar technologies (including analytics and advertising pixels such as Google Analytics and Meta Pixel, when enabled) to operate the site, measure performance, and support advertising. You can control cookies through your browser settings. We honor recognized opt-out preference signals, such as the Global Privacy Control (GPC), where required.
6. Data Security & Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain personal information and consent records for as long as needed to fulfill the purposes described here and to comply with legal obligations (consent records are typically retained for at least the period required by applicable law).
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect and how it is used and shared; to request access to or deletion of your personal information; to correct inaccurate information; and to opt out of the "sale" or "sharing" of your personal information. We will not discriminate against you for exercising these rights.
To opt out, use our Do Not Sell or Share My Personal Information page. To exercise other rights, contact us using the details below. We will verify your request as required by law.
8. Children's Privacy
Our website is intended for adults 18 and older. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the latest revision. Material changes will be posted on this page.
10. Contact Us
Renomatix
Email: privacy@renomatix.com
Phone: (954) 374-3424
Disclaimer: Renomatix is an independent home-improvement company and is not affiliated with, endorsed by, or acting on behalf of any government agency or program.